Frequently Asked Questions By Homeowners

Is it mandatory to place a locate request with the one-call system?

Is there more than one way to place a locate request?

If you intend to disturb the ground

Will I be charged for a locate?

What do I do if it’s an emergency?

What if my work area is on my own private property?

What if my work area is in the utility right of way?

What if I need to make changes to my locate request?

Why should I mark the work area with white paint?

It has been 2 full working days and my locate has not been done?

I am not digging but I am in the planning and design stage, can I get locates?

How can I get an underground utility line, meter box, or Pedestal box moved or relocated?