The basic
premises of a good and effective damage prevention process
are that all operators of buried facilities are registered
with the one-call centre and that it is always best to “Call
before You Dig” |
Member Responsibilities
When the operators of buried facilities receive a locate request they assess the information on the ticket and determine whether or not the proposed ground disturbance will be in conflict with their facilities.
The expectation is that locates will be provided within the 2 full working days advance notice period. At a minimum buried facility operators are expected to contact the ground disturber within the 2 full working days advance notice period and either notifies the ground disturber that there is no conflict or make arrangements for a mutually acceptable time to meet on site to identify and mark the locations of the buried facilities.
If a facility operator advises a ground disturber that no locate is required, the ground disturber should request confirmation in writing for his protection.
Operators of buried facilities or their agents will identify and mark the locations of their facilities with paint, stakes or flags at no charge to the ground disturber and should provide the ground disturber with documentation of the locate performed.
